Shipping & Returns

International Shipping Policy And Rate

Payment

Local Pickups

Rush Processing

Shipping Insurance

Shipping

Domestic Shipping Rate

Return

Ribbon


Our Schiff ribbon, Offray ribbon and Preppy Stripe ribbon are made in USA. Hip Girl double ruffle ribbon is imported. Our signature grosgrain, satin, gingham, plaid and other stripe ribbon are imported. Signature grosgrain ribbon follows Offray color chart.

Payment

Credit cards

We accept Visa, Mastercard securely
PayPal Including credit/debit cards through Papal, echeck payments and instant transfer payment

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Local Pickups

Our warehouse is located at Arlington Heights, IL 60004. We accept PayPal and credit card payments for all orders. We will send an email when the order is ready. No S&H for local pickup orders. Please note that you cannot shop at the warehouse--pickup only.

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Rush Processing

When checking out, select the optional "Rush Processing" by clicking on the box next to "Add Rush Processing". A $2.25 rush processing charge will be added to your total after you click continue. In all circumstances, maximum liability of hipgirlclips.com is limited to this rush order fee only. While hipgirlclips.com cannot guarantee 1 business day shipment for all orders, hipgirlclips.com will put forth our best effort to ship this order within 1 business day, or your rush order processing fee will be refunded.

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Shipping Insurance

When checking out, check the box in "Shipping Insurance" session to add optional insurance to your order. Please keep in mind that if you do not purchase insurance, hipgirlclips.com cannot be held responsible for lost packages shown as "delivered" on delivery confirmation.

Insurance is mandatory for all international packages. Please see cost below. We'll deduct insurance cost from the shipping deposit collected.

Order Total International Insurance cost (as of 7/1/2012)
$0.01- $50 $2.20
$50.01 - $100 $3.24
$100.01-$200 $4.27
$200.01 - $300 $5.31
$300.01 - $400 $6.34
$400.01 - $500 $7.38
$500.01 - $600 $8.41
$600.01 - $700 $9.45
** Rates are subject to change without notice.

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Shipping

Orders are shipped within 3 business days after payment; during busier times of the year it may range from 5-7 business days, but we will make every effort to get your order out within a 3 day period. once your order has been processed and shipped, a confirmation email is sent to your registered email address.

Shipping Rate

Our shipping rates to lower 48 states are based on the total product cost of the order and are as follows. Shipping to other area (Hawaii, Perto Rico, Alaska etc) might cost more. We'll send you an invoice if that is the case. Please note that your package will not be shipped until the shipping cost is paid in full.

Order Total Before Coupon Applied USA Rate Was (Lower 48) USA Rate Now (Lower 48)

International (Click Here for details)

$9.99 and under $3.5 $3.5 Actual Shipping Cost
$10 - $14.99 $5.00 $5.00 Actual Shipping Cost
$15 - $24.99 $5.50 $5.50 Actual Shipping Cost
$25 - $45.99 $7.75 $7.75 Actual Shipping Cost
$46 - $99.99 $9.50 $9.50 Actual Shipping Cost
$100 - $144.99 $10.75 Free $5 Off Actual Shipping Cost
$145 - $224.99 $13.50 Free $7 Off Actual Shipping Cost
$225 - $349.99 $18.50 Free $9 Off Actual Shipping Cost
$350 & up $20.00 Free $11 Off Actual Shipping Cost
** Shipping rates are subject to change without notice.

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International Shipping Rate

International orders are shipped via US post office. We charge actual shipping cost, insurance plus $3 handling fee per order. We overcharge shipping fee first. After the package is shipped, the extra shipping cost will be refunded to your PayPal or credit card (within 3 business days after order is shipped).

Click here for USPS rates. The middle colume is international shipping rate.

By default, we use these rates:

a) For orders less than 64 oz, we ship via first class mail rate.

b) For orders more than 64oz, we ship via priority mail.

c) Sometimes we use priority mail flat rate envelopes or medium flat rate boxe to ship the heavy items with lower postage.

d) Sometimes we ship your order in 2 packages to help you save on postage.

Above are the reasons that we don't charge international shipping fee by weight or by total of the order. This way we don't overcharge shipping cost to our international customers. Sorry for the inconvenience.

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Again, we overcharge shipping fee when you place the order--we call it shipping deposit--then refund the extra to your PayPal or credit card after order is shipped. It might happen that we don't charge enough shipping fee, we will send you an invoice when processing the order. If you don't feel comfortable about extra charged shipping fee and don't mind wait a couple of days for us to ship the package, please check "walk in" as shipping method. We will weigh the package and send you the invoice for the shipping cost after we receive the order.

Our shipping deposit rates are based on the total product cost of the order and are as follows.

Order Total Shipping Deposit to Canada Shipping Deposit to Other Countries
$0.01- $49.99 $30 $45
$50 - $100.99 $40 $60
$101-$200.99 $50 $85
$201 - $300.99 $75 $100
$301 & UP $85 $120
** Shipping Deposit rates are subject to change without notice.

Please note that some international packages will be delayed by customs department (1 week, 2 weeks, even more). Especially if the package contains metal clips.

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Return

Your satisfaction is 100% guaranteed! All of our products have a 15-day return privilege. We try to describe and image our items as accurately as possible, but because of the limitations of the internet we understand that it is difficult for you to determine the condition or nature of our items. WE WANT YOU TO BE HAPPY WITH YOUR PURCHASE! You may return the item(s) for any reason (as long as the item has not been materially changed or modified). We will refund your payment minus shipping charge.

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